Business process reengineering as a modern method of managing strategic changes in the enterprise

Abstract

The article analyzes that in a highly competitive environment, the achievement of high performance is ensured through the use of business process reengineering technology, based on the principles of a process approach to managing strategic changes. The expediency of building and applying a strategy is substantiated, in the context of integrating management tasks into a single information space. A methodology for choosing the best option for reengineering business processes of an enterprise is proposed, which allows to build, in accordance with the chosen reengineering strategy, a set of economic and mathematical models of business processes focused on the situation "as it should be".

Recently, in the activities of enterprises there has been a dynamic development of reengineering technologies as a tool for strategic management. This is explained by the fact that enterprises that have been operating in the market for a long time very often use non-standard methods and tools for making and implementing management decisions. The result is that such enterprises lose their leadership positions and lose in the competition. The article is devoted to the peculiarities of business process reengineering in modern conditions of functioning of enterprises of various industries. The article discusses the essence and characteristics of business process reengineering, as well as areas of management activities for the use of reengineering tools. The principles and stages of business process reengineering are given. The main problems associated with the reengineering of business processes are described. The effect of reengineering can be a significant improvement in the performance of the enterprise, which include: reducing the duration of technological cycles, increasing capital turnover, optimizing resources, increasing performance indicators, building business processes that flexibly respond to changes in external harm and, consequently, improving the quality of customer service. In post-crisis working conditions, enterprises are faced with the task of ensuring sustainable development, which is possible by creating an effective change management mechanism in the enterprise. The business process is a set of tools, measures and methods, including relevant information technologies aimed at radically improving key performance indicators of the enterprise. The introduction of business process transformation as an innovative method of managing strategic changes is undoubtedly relevant in the conditions of functioning of domestic enterprises in unstable market conditions.